After-sales Service

    We focus on high-quality production of machinery, the latest welding technology, and the fastest welding Speed, importing foreign brand accessories, which has created our leader in the wire mesh machinery industry!
    Hebei Rongkuai factory has more than 50 professional engineers and a strong after-sales service team. Our goal is to provide customers with the best solutions, save the economy, increase productivity, and maintain the service life of the machine. We will do so at the fastest speed Solve your various problems.

1. Technical Consult

    A 24-hour technical Consult team is available at Rongkuai to answer general technical questions about wire mesh welding machinery and provide troubleshooting solutions for faults or malfunctions during your production. The Technical Consult team provides technical advice on wire mesh welding machinery and confirms whether a problem can be solved over the phone or by Email, via remote service, the Internet, or on-site.

2. Commission Overseas

  Our team sends the best engineers to your workshops for welded wire mesh machinery installation, debugging, testing service after you receive the machinery. Therefore, you can run machinery normally, sell finished products and get profit back asap.

3. Training Service

    Our Training specialist surely can provide operators training service at your factory.
    Our training packages offer both standardized and individual courses and enable your employees to grasp the knowledge of machine operation, maintenance, and the latest technological developments.

4. Warranty

    RONGKUAI factory machinery undertakes to remedy all defects of the equipment attributable to its engineering, material, and workmanship. Such obligation is limited to main machinery parts like motor, within 12 (twelve) months since machinery installed in your factory.
    While the malfunction due to error, neglect, or inadequate use by the workers, is not covered in the warranty.